Gutsaga Technologies

One idea from the book

Don’t only look at companies. Look at functions.

Market power shifts before it becomes visible in market share or in the financial statements. When a critical function moves from one player to another, the money, the data, the dependency and the influence move with it.

Access to the patientWho controls the last route to demand?
Stock and replenishmentWho manages availability, time and capital?
Purchasing and assortmentWho decides the source and the customer’s choice?
Data and interfacesWho sets the speed at which new solutions arrive?
LogisticsWho turns the decision back into goods on the shelf?
FinancingWho funds the gap between the links in the chain?
ScalingWhat can the company repeat without losing quality?
Market rulesWhat can change the economics of the whole system?
5–7 minutes · 12 questions

Where is your company now?

A quick orientation across four areas. It is not an audit and not a universal maturity scale. Its job is to point at where the next management question is worth asking.

Please answer all twelve questions.
01Do you know your historical availability and the risk of missed sales — not just today's stock on hand?
02Can you compare customer service across pharmacies, categories and suppliers over time?
03Do you look at days of stock together with availability, rather than separately?
04Do you know exactly where capital sits longer than it should — by SKU, location, category or supplier?
05Do you know how much extra working capital a 30% increase in sales would need?
06Is a routine replenishment decision made by the same logic across the whole network?
07Are the reasons for manual interventions recorded, and do repeated exceptions become a change in the rules?
08Can you open new locations without a proportional increase in manual control by key people?
09Can you get the operational data you need in machine-readable form, without a project that takes months?
10Can you connect a specialised system of your choice without becoming critically dependent on one vendor?
11Do you know which function makes your company hard to replace for other players in the market today?
12Does the company have an alternative route to the customer or patient if the main channel or access rule changes?

The result appears instantly. Your answers stay in your browser and are never sent anywhere.

Your orientation

Next focus: —

A low score is not a bad mark. It is the area where one more capability can create the next economic effect.

—Customer and availability
—Capital and flow
—System and scale
—Control and access
Discuss the result
Continue the conversation

The book does not end the conversation

It gives you a reason to carry it on — this time using your own material.

01 · TEAM

The book for your team

Extra copies and a working session: where the company stands today, what its advantage is, and which constraint comes next.

Talk to us →
02 · COMPANY

Look at your own company

Work through the current constraint, the real advantage and the next strategic move — continuing on actual data if that helps.

Discuss a diagnostic →
03 · CONFERENCE

Open your conference

“The Evolution of the Pharmaceutical Market” as an opening session: the market, the money, the functions, the constraints and competitive power.

Invite the author →
04 · FEEDBACK

Disagree? Write.

A counter-example, a different logic of how the market develops, or a stage we missed is especially valuable. Strong examples can shape the next edition.

Write to the author →
For universities

The pharmaceutical market as a system, not a set of separate professions

Practical programmes for students and lecturers about the commercial and operational system a graduate actually walks into.

Discuss a programme

01 · Guest lectures

The market, its players, the functions and the sources of power.

02 · 1–3 day practical programmes

Availability, capital, replenishment, data, automation.

03 · Practical models and simulations

Turning the theory into daily decisions.

From idea to technology

When management logic becomes a system

Part of the inventory and flow principles described in the book is implemented in the technologies of Gutsaga Technologies. Horizon moves a repeatable decision out of one person’s head and into a system the whole network shares.

See the technologies

Manufacturer · access → Distributor · infrastructure → Pharmacy · the customer → IT · the digital entry → The state · the rules

Technology is not the idea of the book. It is one way of putting the management logic to work in the daily routine.

Actual state→Adequacy check→Target decision
About the author

Serzas Gutsaga

Serzas Gutsaga

Entrepreneur, consultant and developer of management technologies. More than twenty years working with inventory, flow and operational decision systems; since 2012 the main focus has been the pharmaceutical market.

“Where is the constraint of the system, and what does the company need to learn to do next?”

Two complementary directions: Gutsaga Consulting — diagnosis of business systems and process transformation; Gutsaga Technologies — technologies for managing inventory, flow and the daily operational decisions.

About the author and the company →